Terms and Conditions of aajogo3: Clear Rules for Everyone

By registering, accessing, or using any service available on the platform aajogo3, the user confirms they have read, understood, and agreed to all terms and conditions set out in this document. This acceptance is a mandatory condition for using the platform — without it, access to the services is not permitted.

Aajogo3 reserves the right to update these Terms and Conditions at any time. Changes take effect on the date they are published on the platform. Continued use of the platform after an update is published constitutes automatic acceptance of the new terms. If you do not agree with a change, you must close your account and stop using the platform.

These terms apply to all services available on aajogo3: Sports Betting, Live Casino, slots, poker, crash games, and any other product offered by the platform, including promotions and loyalty programs.

To create an account on aajogo3, users must meet all of the following requirements:

• Be at least 18 years of age or older at the time of registration;
• Be a resident of Brazil and hold a valid CPF;
• Not being enrolled in any online betting self-exclusion program;
• Not having an active or previously closed account on aajogo3 due to a terms violation;
• Be acting on your own behalf, not representing any third party.

Each user is entitled to exactly one account on aajogo3. Duplicate accounts — created using the same CPF, email address, phone number, or device under circumstances suggesting an attempt to circumvent bonus rules — will be closed without prior notice and any retained balances may be cancelled.

The user is responsible for providing accurate and up-to-date information at the time of registration. False or incomplete data may result in account suspension and withheld withdrawals until the situation is resolved with the aajogo3 verification team.

When you register, you provide: full name, date of birth, CPF, email address, mobile number, and residential address. All of this information is protected in accordance with our Privacy Policy and the LGPD.

Aajogo3 is required by financial regulations to verify the identity of its users before processing withdrawals. This process — known as KYC (Know Your Customer) — is straightforward and can be completed in just a few minutes.

The accepted documents for verification are:

• RG (National ID Card) — front and back;
• CNH (National Driver's License) — front and back;
• Brazilian passport — photo page.

In some cases, aajogo3 may additionally request a recent proof of address (within the last 3 months) and proof of the payment method used for the deposit. These requests are made by the compliance team via email and must be responded to within 72 hours.

Aajogo3 recommends that users complete verification right after registration, even before their first deposit, to avoid any delays when processing their first withdrawal. Once verification is approved, future withdrawals are released automatically with no need to resubmit documents.

Aajogo3 accepts the following deposit methods for Brazilian users:

• Pix — minimum deposit of R$ 20.00, confirmed in up to 30 seconds, available 24/7, no fees;
• Bank slip (Boleto bancário) — minimum deposit of R$ 30.00, confirmed within 1 business day, no platform fees;
• Credit and debit card (Visa or Mastercard) — minimum R$ 30.00, instant confirmation, no platform fee;
• PicPay — minimum R$ 20.00, confirmed in up to 5 minutes;
• Mercado Pago — minimum R$ 20.00, confirmed in up to 5 minutes;
• TED bank transfer — minimum R$ 50.00, processed on the same business day (Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and others).

Aajogo3 does not charge fees on any deposit method. Any bank charges applied by the user's bank or digital wallet are the user's sole responsibility and are outside the platform's control.

All deposits must be made from a bank account or digital wallet in the user's own name — the same CPF registered on the aajogo3 account. Third-party deposits are not accepted and may result in account suspension and return of funds.

Aajogo3 reserves the right to request proof of the payment method used in security review cases. Deposits suspected of fraud or money laundering will be blocked and reported to the relevant authorities as required by law.

Withdrawals on aajogo3 are processed exclusively via Pix, regardless of the deposit method used. Funds are sent to the Pix key provided by the user — which must be linked to a bank account in their name (same CPF used at registration).

Conditions for requesting a withdrawal:

• Account with approved identity verification (KYC);
• Available balance free of rollover equal to or greater than the requested amount;
• Minimum withdrawal of R$ 50.00;
• The destination Pix key must be linked to the same CPF registered on the account.

The standard processing time is up to 2 hours after the request is submitted. Players at the VIP Gold and Diamond levels receive priority processing. aajogo3 charges no fees on withdrawals.

Standard withdrawal limits are R$ 20,000.00 per day and R$ 100,000.00 per month. VIP Gold and Diamond players may request higher limits by contacting their account manager. For amounts above the standard limit, an additional review may be required, without affecting the processing time for the portion within the limit.

Aajogo3 offers bonuses and promotions subject to specific terms disclosed with each offer. Accepting a bonus implies agreement with the particular terms of that promotion, in addition to these general Terms and Conditions.

General rules applicable to all aajogo3 bonuses:

• Bonuses are intended for the personal use of the account holder — one account per CPF, per address, per device;
• The wagering requirement (rollover) for each bonus is disclosed before activation;
• Bets on excluded games or games with reduced contribution do not count in full toward the rollover — the contribution table is available in the terms of each promotion;
• Unused bonuses expire according to the deadline stated in the offer (typically 7 or 30 days);
• Aajogo3 reserves the right to cancel bonuses and associated withdrawals if misuse, promotion abuse, or violations of these terms are identified;
• Low-risk betting strategies aimed solely at converting bonuses into withdrawable balance (commonly known as "bonus hunting" or "bonus arbitrage") may result in bonus cancellation and account closure.

The weekly cashback with no rollover, when available, can be withdrawn immediately after it is credited, with no additional conditions. Always check the type of cashback applicable in the promotions tab of your account.

Sports Betting at aajogo3 covers football (Brasileirão Série A, Copa do Brasil, Libertadores, and major international leagues), NBB, MMA/UFC, volleyball, e-sports, tennis, and more. Specific rules for each sport and market are available in the rules section of the platform.

General betting rules:

• Odds are displayed at the time of the bet and confirmed on the bet slip — aajogo3 does not change odds after confirmation by the user;
• Bets placed after an event has started may be cancelled if the delay is not detected by the system in real time;
• In the event of a postponement or cancellation, bets are refunded to the available balance, unless otherwise specified in the rules of the relevant market;
• Bets placed at incorrect odds due to technical or human error may be cancelled by aajogo3, with a full refund issued to the user;
• Aajogo3 reserves the right to limit the bet amounts of specific users if atypical patterns are identified, with no obligation to provide prior explanation.

Live Sports Betting follows the same rules above, with the caveat that odds change in real time and live bet confirmation is subject to system acceptance at the exact moment of the click.

The aajogo3 live casino is powered by Evolution Gaming, Pragmatic Play Live, and other licensed partners. All live casino game outcomes are generated by certified systems and audited by independent entities. aajogo3 does not interfere with the results of games provided by third parties.

The RTPs (Return to Player) for all games are audited and published transparently on the platform. The user acknowledges that:

• Casino games involve real financial risk and outcomes depend on luck;
• RTPs are long-term statistical averages and do not guarantee results in individual sessions;
• The house edge is inherent to all casino games;
• Aajogo3 is not responsible for losses resulting from the normal outcome of games.

If a technical failure occurs during a Live Casino session — such as a lost connection, server error, or stream interruption — the round in progress may be cancelled and the wagered amount refunded. If the round was completed before the failure, the result stands as recorded by the system.

Slots, crash games, and other electronic games follow provider-specific rules available when you open the game on the platform. aajogo3 ensures that all games in the catalog are certified and operate with an audited RNG (Random Number Generator).

By using aajogo3, the user agrees to do so exclusively for personal entertainment purposes, in accordance with applicable Brazilian law. The following conduct is strictly prohibited:

• Creating multiple accounts in order to accumulate bonuses;
• Use of automated software, bots, or any system that automates betting;
• Manipulating or attempting to manipulate game or bet outcomes;
• Money laundering or any use of the platform for illicit financial purposes;
• Sharing account credentials with third parties;
• Using another person's account, even with their permission;
• Any form of fraud, including improper chargeback disputes filed with the bank.

Violations of this section will result in immediate account closure, cancellation of balances and bonuses, and possible reporting to the relevant authorities. aajogo3 cooperates fully with fraud and money laundering investigations conducted by Brazilian regulatory bodies.

Users may close their account at any time by contacting aajogo3 support via live chat or at contato@aajogo3.net. Prior to closure, any balance free of rollover requirements must be withdrawn. Bonus balances with unmet rollover conditions are cancelled upon closure.

Aajogo3 may close or suspend an account without prior notice in the following cases:

• Violation of any provision of these Terms and Conditions;
• Fraudulent use of the platform or payment methods;
• Providing false information during registration or identity verification;
• Accounts inactive for more than 24 months (with prior email notification);
• Requirement by a competent regulatory or judicial authority.

In cases of closure at the user's request or due to inactivity, any legitimate available balance will be returned via Pix to the registered key, following identity confirmation. In cases of closure due to a terms violation, aajogo3 reserves the right to withhold balances subject to legal review.

Aajogo3 is committed to promoting responsible gambling and offers the following tools to all users, without exception and at no additional cost:

• Deposit limits — configurable by day, week, or month directly in your account settings; reductions take effect immediately, increases are subject to a 7-day waiting period;
• Session alerts — notifications when the play time limit set by the user is about to be reached;
• Temporary pause — account suspension for periods of 24 hours, 7 days, 30 days, or 90 days;
• Permanent self-exclusion — permanent account closure with no possibility of reopening under the same CPF.

Access to the platform is strictly prohibited for users under 18 years of age. aajogo3 uses CPF verification and additional controls to prevent underage registration. Any account identified as belonging to a minor will be closed immediately.

If you or someone you know shows signs of problem gambling, CVV (Centro de Valorização da Vida) offers support at 188, available 24 hours a day. For more information on aajogo3's responsible gambling tools, visit Responsible Gambling.

Aajogo3 handles all users' personal data in compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018). Data collected is used exclusively for:

• Providing platform services and processing financial transactions;
• Identity verification and fraud prevention;
• Compliance with legal and regulatory obligations;
• Communication about platform services, promotions, and updates (with consent).

Your data is never sold or shared with third parties for commercial purposes. Sharing occurs only with technical partners necessary for platform operations (such as payment processors), bound by confidentiality agreements, and with competent authorities when required by law.

Users have the right, at any time, to: access their data, correct inaccurate information, request data deletion (subject to legal retention obligations), and withdraw consent for marketing communications. To exercise these rights, contact us at contato@aajogo3.net. Read our Privacy Policy complete for all details.

Aajogo3 is not liable for:

• Financial losses resulting from Sports Betting or casino games — the risk of loss is inherent to these activities and is solely the user's responsibility;
• Temporary service interruptions resulting from scheduled maintenance, third-party infrastructure failures, or events beyond the platform's control;
• Internet connection issues on the user's end that affect the gaming experience;
• Unauthorized use of the account by third parties resulting from the user's negligence in safeguarding their credentials.

In the event of a proven technical failure resulting in an incorrect bet or undue loss, aajogo3 will review each case individually and take appropriate corrective action. Claims of this nature must be submitted through support within 72 hours of the event.

Aajogo3's maximum liability in any claim related to use of the platform is limited to the amount deposited and not yet withdrawn in the user's account at the time of the incident.

Aajogo3 may update these Terms and Conditions at any time. Significant changes will be communicated by email to the address registered on the user's account at least 7 days before taking effect.

The current version of the Terms and Conditions is always available on this page, with the date of the last update shown at the top of the document. Previous versions may be requested through support.

Continued use of the platform after the effective date of the new terms constitutes automatic acceptance of the changes. If you do not agree with the changes, you must close your account before the effective date and withdraw any available balance.

For questions about these Terms and Conditions, complaints, or any matter related to your aajogo3 account, please reach out through the channels below:

• Live chat — available within the platform, 24 hours a day, 7 days a week;
• Email — contato@aajogo3.net — response within 4 business hours;
• FAQ — Frequently Asked Questions with answers to the most common questions.

Formal complaints must be submitted by email with the subject line "Formal Complaint — [your user number]". aajogo3 is committed to responding to formal complaints within 5 business days with a substantiated reply.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any disputes will be submitted to the jurisdiction of the court in the municipality where aajogo3's operations are based, with express waiver of any other jurisdiction, however privileged.